Video

[in1012]

Hi

I'm running PacPhone 2.3.1 on an Asus EEE PC (700). Most things work, but there's no video. If I check under Settings > Video, everything on the page is greyed out, which surprised me as it has a built-in camera. I put tracing on (debug level = 4) and it tells me that it supports Directshow2 and Video for Windows, then while it's going through the available codecs, it finds and removes all the video capabilities. I have no idea why though. Is there any way to fix this? I've enclosed the trace file

Thanks

Max Caines
IT Services, University of Wolverhampton

[shorne]

There is no attachment.

[in1012]

Sorry - I did try to upload it, but it won't have txt files. This is the first part of the log, which I think contains what's important:

0:00.294 0 (0) Version 2.7beta1 by Spranto on Windows XP (v5.1.2600-i586 (Model=13 Stepping=8)) with PTLib (v2.7beta1) at 2009/11/26 11:23:48.562
0:00.295 4 MyH323EndPoint.cpp(3988) EP Setting Users Directory to C:\Program Files\PacPhone\
0:00.296 4 H323EndPoint.cpp(5238) Setting Allocated bandwidth to 50000
0:00.297 4 MyH323EndPoint.cpp(3625) Daemon Var Mode: 1 Id: 201 Value: C:\Program Files\PacPhone\hold.wav
0:00.297 4 MyH323EndPoint.cpp(3625) Daemon Var Mode: 2 Id: 301 Value: C:\Program Files\PacPhone\ogm.wav
0:00.297 4 MyH323EndPoint.cpp(3625) Daemon Var Mode: 2 Id: 302 Value: C:\Program Files\PacPhone\msg
0:00.298 4 MyH323EndPoint.cpp(3625) Daemon Var Mode: 4 Id: 502 Value: C:\Program Files\PacPhone\connecting.wav
0:01.354 4 H323EndPoint.cpp(3169) EP Authentication Policy Rejected set to Request
0:01.354 4 H323EndPoint.cpp(3174) EP Set Authentication Policy to 2
0:01.576 4 vsH235.cpp(521) H235 Failed to decrypt
0:01.576 4 H323EndPoint.cpp(1345) EP Starting Initialisation
0:01.578 4 H323Connection.cpp(92) CON Initialise Connection Handler
0:01.582 4 DEndPThread.cpp(105) EP Initialising Endpoint
0:01.691 2 DEndPThread.cpp(193) EP ---------------------
0:01.692 2 DEndPThread.cpp(194) EP Daemon Version: 2.3.0
0:01.692 2 DEndPThread.cpp(195) EP H323Plus Version: 1.22.0
0:01.692 2 DEndPThread.cpp(196) EP Ptlib Version: 2.7.1
0:01.692 2 DEndPThread.cpp(198) EP OpenSSL Version: 0.9.8h
0:01.692 4 DEndPThread.cpp(212) EP Load Plugin Directory
0:01.693 4 pluginmgr.cxx(96) PLUGIN Enumerating plugin directory C:\Program Files\PacPhone\
0:01.695 4 pluginmgr.cxx(96) PLUGIN Enumerating plugin directory C:\Program Files\PacPhone\im\
0:01.699 4 pluginmgr.cxx(96) PLUGIN Enumerating plugin directory C:\Program Files\PacPhone\plugins\
0:01.701 2 pluginmgr.cxx(167) PLUGIN C:\Program Files\PacPhone\plugins\ACMG7231_pwplugin.dll has no registration-trigger function
0:01.701 3 h323pluginmgr.cxx(2444) H323PLUGIN Loading plugin codec ACMG7231_pwplugin
0:01.703 2 pluginmgr.cxx(167) PLUGIN C:\Program Files\PacPhone\plugins\gsm0610_pwplugin.dll has no registration-trigger function
0:01.703 3 h323pluginmgr.cxx(2444) H323PLUGIN Loading plugin codec gsm0610_pwplugin
0:01.716 3 h323pluginmgr.cxx(2444) H323PLUGIN Loading plugin codec h261vic_ptplugin
0:01.726 3 h323pluginmgr.cxx(2444) H323PLUGIN Loading plugin codec h263ffmpeg_pwplugin
0:01.731 2 pluginmgr.cxx(167) PLUGIN C:\Program Files\PacPhone\plugins\ilbccodec_pwplugin.dll has no registration-trigger function
0:01.731 3 h323pluginmgr.cxx(2444) H323PLUGIN Loading plugin codec ilbccodec_pwplugin
0:01.734 2 pluginmgr.cxx(167) PLUGIN C:\Program Files\PacPhone\plugins\VoiceAgeG729_pwplugin.dll has no registration-trigger function
0:01.734 3 h323pluginmgr.cxx(2444) H323PLUGIN Loading plugin codec VoiceAgeG729_pwplugin
0:01.737 4 vsH235.cpp(521) H235 Failed to decrypt
0:01.737 4 DEndPThread.cpp(230) EP ---------------------
0:01.737 4 DEndPThread.cpp(231) EP Starting Encryption Engine
0:01.737 4 MyH235.cpp(73) H235 Initialising...
0:01.738 4 MyH235.cpp(83) H235 Activating High Encryption...
0:01.738 2 MyH235.cpp(157) H235RTP eaRTP Security
0:01.747 2 MyH235.cpp(157) H235RTP ---------------------
0:01.749 2 MyH235.cpp(157) H235RTP No Password Supplied
0:01.752 2 MyH235.cpp(157) H235RTP Authentication Activated
0:01.756 2 MyH235.cpp(157) H235RTP High Encryption Key Loaded!
0:01.766 2 MyH235.cpp(157) H235RTP Context created.
0:01.769 2 MyH235.cpp(157) H235RTP Context Verified!
0:01.775 2 MyH235.cpp(157) H235RTP High Encryption Activated!
0:01.778 2 MyH235.cpp(157) H235RTP Cert Details DN: /CN=vsH235ep1 Email:
0:01.780 2 MyH235.cpp(157) H235RTP Certificate Verified!
0:01.783 2 MyH235.cpp(157) H235RTP DH Parameters Allocated.
0:01.785 2 MyH235.cpp(157) H235RTP DH Params Verified!
0:01.788 2 MyH235.cpp(157) H235RTP Cipher List Added.
0:01.791 2 MyH235.cpp(157) H235RTP Cipher 256Bit DH Size 1536
0:01.793 2 MyH235.cpp(157) H235RTP Using eaRTP Key Exchange
0:01.795 2 MyH235.cpp(157) H235RTP Encryption Initialised!
0:01.800 2 MyH235.cpp(157) H235RTP ---------------------
0:01.803 4 DEndPThread.cpp(241) EP Available Security:
0:01.803 4 DEndPThread.cpp(245) EP H2351_Authenticator
0:01.803 4 DEndPThread.cpp(245) EP H2352_Encryption
0:01.803 4 DEndPThread.cpp(245) EP SimpleCAT
0:01.803 4 DEndPThread.cpp(245) EP SimpleMD5
0:01.803 4 DEndPThread.cpp(250) EP ---------------------
0:01.804 4 DEndPThread.cpp(251) EP Available Features:
0:01.804 4 DEndPThread.cpp(255) EP OID10 File Browser
0:01.804 4 DEndPThread.cpp(255) EP OID9 Vendor Information
0:01.804 4 DEndPThread.cpp(255) EP OID8 Click to Call
0:01.804 4 DEndPThread.cpp(255) EP OID6 Registration Priority & Preemption
0:01.804 4 DEndPThread.cpp(255) EP OID2 Personal Data Interchange
0:01.804 4 DEndPThread.cpp(255) EP OID1 Text Messaging
0:01.805 4 DEndPThread.cpp(255) EP OID3 Presence
0:01.805 4 DEndPThread.cpp(255) EP Std18 NatTraversal-H.460.18
0:01.805 4 DEndPThread.cpp(255) EP Std19 NatTraversal-H.460.19
0:01.805 4 DEndPThread.cpp(255) EP Std23 P2Pnat Detect-H.460.23
0:01.805 4 DEndPThread.cpp(255) EP Std24 P2Pnat Media-H.460.24
0:01.805 4 DEndPThread.cpp(255) EP Std9 QoS Monitoring-H.460.9
0:01.805 4 DEndPThread.cpp(259) EP ---------------------
0:01.806 4 DEndPThread.cpp(260) EP Available NAT Mechanisms:
0:01.806 4 DEndPThread.cpp(263) EP GnuGk
0:01.806 4 DEndPThread.cpp(263) EP H46019
0:01.806 4 DEndPThread.cpp(263) EP H46024
0:01.806 4 DEndPThread.cpp(263) EP UPnP
0:01.806 4 DEndPThread.cpp(263) EP STUN
0:01.806 4 DEndPThread.cpp(270) EP ---------------------
0:01.806 4 DEndPThread.cpp(271) EP Available Video Drivers:
0:01.806 4 DEndPThread.cpp(275) EP VideoForWindows
0:01.807 4 DEndPThread.cpp(275) EP DirectShow2 (set)
0:01.807 4 DEndPThread.cpp(282) EP ---------------------
0:01.807 4 DEndPThread.cpp(283) EP Available Sound Drivers:
0:01.807 4 DEndPThread.cpp(286) EP WindowsMultimedia (set)
0:01.807 4 DEndPThread.cpp(286) EP DirectSound
0:01.808 4 DEndPThread.cpp(291) EP ---------------------
0:01.808 4 DEndPThread.cpp(294) EP Available Audio Record Devices: 1
0:01.808 4 DEndPThread.cpp(297) EP Device 0: Realtek HD Audio Input (set)
0:01.808 4 DEndPThread.cpp(301) EP ---------------------
0:01.808 4 DEndPThread.cpp(304) EP Available Audio Play Devices: 1
0:01.808 4 DEndPThread.cpp(307) EP Device 0: Realtek HD Audio output (set)
0:01.809 4 DEndPThread.cpp(312) EP ---------------------
0:01.821 4 h4601.cxx(1725) H460 Endpoint Attached
0:01.823 4 DEndPThread.cpp(373) EP ---------------------
0:01.824 4 DEndPThread.cpp(374) EP Intialise Success
0:01.825 4 h323caps.cxx(3264) H323 FindCapability: "G.711-ALaw-64k{sw}"
0:01.825 3 h323caps.cxx(3176) H323 Added capability: G.711-ALaw-64k # <1>
0:01.825 4 h323caps.cxx(3264) H323 FindCapability: "G.711-uLaw-64k{sw}"
0:01.826 3 h323caps.cxx(3176) H323 Added capability: G.711-uLaw-64k # <2>
0:01.826 4 h323caps.cxx(3264) H323 FindCapability: "G.7231-6.3k[m]{sw}"
0:01.826 3 h323caps.cxx(3176) H323 Added capability: G.7231-6.3k[m]{sw} # <3>
0:01.826 4 h323caps.cxx(3264) H323 FindCapability: "G.729A{sw}"
0:01.826 3 h323caps.cxx(3176) H323 Added capability: G.729A{sw} # <4>
0:01.827 4 h323caps.cxx(3264) H323 FindCapability: "G.729{sw}"
0:01.827 3 h323caps.cxx(3176) H323 Added capability: G.729{sw} # <5>
0:01.827 4 h323caps.cxx(3264) H323 FindCapability: "GSM-06.10{sw}"
0:01.827 3 h323caps.cxx(3176) H323 Added capability: GSM-06.10{sw} # <6>
0:01.827 4 h323caps.cxx(3264) H323 FindCapability: "H.261-CIF{sw}"
0:01.828 3 h323caps.cxx(3176) H323 Added capability: H.261-CIF{sw} # <7>
0:01.828 4 h323caps.cxx(3264) H323 FindCapability: "H.261-QCIF{sw}"
0:01.828 3 h323caps.cxx(3176) H323 Added capability: H.261-QCIF{sw} # <8>
0:01.829 4 h323caps.cxx(3264) H323 FindCapability: "H.261{sw}"
0:01.829 3 h323caps.cxx(3176) H323 Added capability: H.261{sw} # <9>
0:01.829 4 h323caps.cxx(3264) H323 FindCapability: "H.263-CIF{sw}"
0:01.829 3 h323caps.cxx(3176) H323 Added capability: H.263-CIF{sw} # <10>
0:01.829 4 h323caps.cxx(3264) H323 FindCapability: "H.263-QCIF{sw}"
0:01.830 3 h323caps.cxx(3176) H323 Added capability: H.263-QCIF{sw} # <11>
0:01.830 4 h323caps.cxx(3264) H323 FindCapability: "H.263{sw}"
0:01.830 3 h323caps.cxx(3176) H323 Added capability: H.263{sw} # <12>
0:01.830 4 h323caps.cxx(3264) H323 FindCapability: "MS-GSM{sw}"
0:01.831 3 h323caps.cxx(3176) H323 Added capability: MS-GSM{sw} # <13>
0:01.831 4 h323caps.cxx(3264) H323 FindCapability: "iLBC-13k3{sw}"
0:01.831 3 h323caps.cxx(3176) H323 Added capability: iLBC-13k3{sw} # <14>
0:01.831 4 h323caps.cxx(3264) H323 FindCapability: "iLBC-15k2{sw}"
0:01.832 3 h323caps.cxx(3176) H323 Added capability: iLBC-15k2{sw} # <15>
0:01.832 3 h323caps.cxx(3176) H323 Added capability: H.239 Capabilities <16>
0:01.832 4 h323caps.cxx(3553) H323 FindCapability: Video subtype=6
0:01.832 3 h323caps.cxx(3560) H323 Found capability: H.239 Capabilities <16>
0:01.833 3 h323caps.cxx(3176) H323 Added capability: H.263{sw} <1>
0:01.833 4 h323caps.cxx(3264) H323 FindCapability: "H.261-CIF{sw} #"
0:01.833 3 h323caps.cxx(3273) H323 Found capability: H.261-CIF{sw} # <7>
0:01.833 3 h323caps.cxx(3196) H323 Removing capability: H.261-CIF{sw} # <7>
0:01.833 4 h323caps.cxx(3264) H323 FindCapability: "H.261-CIF{sw} #"
0:01.833 4 h323caps.cxx(3264) H323 FindCapability: "H.261-QCIF{sw} #"
0:01.834 3 h323caps.cxx(3273) H323 Found capability: H.261-QCIF{sw} # <8>
0:01.834 3 h323caps.cxx(3196) H323 Removing capability: H.261-QCIF{sw} # <8>
0:01.834 4 h323caps.cxx(3264) H323 FindCapability: "H.261-QCIF{sw} #"
0:01.834 4 h323caps.cxx(3264) H323 FindCapability: "H.261{sw} #"
0:01.834 3 h323caps.cxx(3273) H323 Found capability: H.261{sw} # <9>
0:01.834 3 h323caps.cxx(3196) H323 Removing capability: H.261{sw} # <9>
0:01.835 4 h323caps.cxx(3264) H323 FindCapability: "H.261{sw} #"
0:01.835 4 h323caps.cxx(3264) H323 FindCapability: "H.263-CIF{sw} #"
0:01.835 3 h323caps.cxx(3273) H323 Found capability: H.263-CIF{sw} # <10>
0:01.835 3 h323caps.cxx(3196) H323 Removing capability: H.263-CIF{sw} # <10>
0:01.835 4 h323caps.cxx(3264) H323 FindCapability: "H.263-CIF{sw} #"
0:01.835 4 h323caps.cxx(3264) H323 FindCapability: "H.263-QCIF{sw} #"
0:01.836 3 h323caps.cxx(3273) H323 Found capability: H.263-QCIF{sw} # <11>
0:01.836 3 h323caps.cxx(3196) H323 Removing capability: H.263-QCIF{sw} # <11>
0:01.836 4 h323caps.cxx(3264) H323 FindCapability: "H.263-QCIF{sw} #"
0:01.836 4 h323caps.cxx(3264) H323 FindCapability: "H.263{sw} #"
0:01.836 3 h323caps.cxx(3273) H323 Found capability: H.263{sw} # <12>
0:01.836 3 h323caps.cxx(3196) H323 Removing capability: H.263{sw} # <12>
0:01.837 4 h323caps.cxx(3264) H323 FindCapability: "H.263{sw} #"
0:01.838 3 h323caps.cxx(3176) H323 Added capability: UserInput/hookflash <7>
0:01.838 3 h323caps.cxx(3176) H323 Added capability: UserInput/basicString <8>
0:01.839 3 h323caps.cxx(3176) H323 Added capability: UserInput/dtmf <9>
0:01.839 3 h323caps.cxx(3176) H323 Added capability: UserInput/RFC2833 <10>
0:01.839 3 h323caps.cxx(3176) H323 Added capability: UserInput/Navigation <11>
0:01.839 3 h323caps.cxx(3176) H323 Added capability: UserInput/Softkey <12>
0:01.839 3 h323caps.cxx(3176) H323 Added capability: UserInput/PointDevice <17>
0:01.839 3 h323caps.cxx(3176) H323 Added capability: UserInput/Modal <18>
0:01.840 3 h323caps.cxx(3176) H323 Added capability: H.230 Conference Controls <19>
0:01.840 4 h323caps.cxx(3264) H323 FindCapability: "H.239 Capabilities"
0:01.840 3 h323caps.cxx(3273) H323 Found capability: H.239 Capabilities <16>
H.263{sw} <1>
0:01.840 3 h323caps.cxx(3196) H323 Removing capability: H.239 Capabilities <16>
H.263{sw} <1>
0:01.840 4 h323caps.cxx(3264) H323 FindCapability: "H.239 Capabilities"
0:01.840 4 MyH323EndPoint.cpp(1263) EP Codecs (in preference order):
Table:
iLBC-13k3{sw} # <14>
iLBC-15k2{sw} # <15>
G.729A{sw} # <4>
G.729{sw} # <5>
G.7231-6.3k[m]{sw} # <3>
GSM-06.10{sw} # <6>
MS-GSM{sw} # <13>
G.711-ALaw-64k # <1>
G.711-uLaw-64k # <2>
UserInput/hookflash <7>
UserInput/basicString <8>
UserInput/dtmf <9>
UserInput/RFC2833 <10>
UserInput/Navigation <11>
UserInput/Softkey <12>
UserInput/PointDevice <17>
UserInput/Modal <18>
H.230 Conference Controls <19>
Set:
0:
0:
iLBC-13k3{sw} # <14>
iLBC-15k2{sw} # <15>
G.729A{sw} # <4>
G.729{sw} # <5>
G.7231-6.3k[m]{sw} # <3>
GSM-06.10{sw} # <6>
MS-GSM{sw} # <13>
G.711-ALaw-64k # <1>
G.711-uLaw-64k # <2>
1:
UserInput/hookflash <7>
2:
UserInput/basicString <8>
UserInput/dtmf <9>
UserInput/RFC2833 <10>
UserInput/Navigation <11>
UserInput/Softkey <12>
UserInput/PointDevice <17>
UserInput/Modal <18>
3:
H.230 Conference Controls <19>

Regards and thanks

Max

[shorne]

RESOLVED: Make sure the webcam has been enabled in the CMOS.